The business of animal sheltering - what are the current best practices and standards of care?

What do you need to know to work at an animal shelter?  This workshop covers the core basics  - the nuts and bolts - of how to care for the animals, clean and disinfect the shelter setting and keep yourself safe. 

This intensive two day class includes a "wetlab" for students to put into practice the skills and information they learned during the first day session.  Whether you're a seasoned worker or just starting, this class offers the latest protocol on sanitation and disease control and outlines the best practices for animal sheltering operations.  See CLASS DETAILS for course description on the modules offered.

Managing and supervising - hiring, training and retaining staff and volunteers to implement the programs and services of your animal welfare agency

How do we gather the forces (both paid and volunteer staff) to implement our services and programs?  What can be learned from the private sector regarding managment of people with a wide diversity of backgrounds, motivation and philosophies? 

This two day intensive seminar builds on the skills learned in the Level I classes and is geared to managers and supervisors.   Modules include customer service, dealing with difficult people, as well as looking at why traditional shelter "adoption" programs DON"T WORK.  See the CLASS DETAILS on LEVEL II for module descriptions.

Leading your agency - Developing leadership skills to guide your agency and community to the next level of compassion towards animals

What does it take to be a leader?  How are managers and leaders different and why do you need both skills to direct your agency?  This two day workshop deals with leadership skills for the animal welfare agency and is targeted to the director, executive director or current PIC (person in charge). 

Whether you're the board president of an all volunteer group or currently the CEO, this workshop is just for administration who want to look at how they can hone their leadership skills (yes, you can learn them) to get things done. See the CLASS DETAILS for modules offered under LEVEL III.