öWhat are the top 10 things that ALL shelters must do? Breaking through the confusion, stereotypes and name calling – Just what are we ‘supposed’ to do at our shelters to help solve our community animal welfare issues.
öTalk DIRT to me! Cleaning and sanitation protocol for shelters. This workshop will cover the basics of cleaning and sanitation protocol, the latest products on the market, and resources for common disease outbreaks that can have a negative impact on the shelter population, staff morale and community relations. Wetlab at hosting agency is included for review of learned assessment skills. (Offered as full day training).
ö Be a Copy Cat! How shelters are learning from each other to create successful adoption programs. This is a must have workshop regarding adoptions at animal welfare agencies. How can we create partnerships with new guardians that turn into lasting relationships.
öCRT Review: Animal Capture, Restraint & Transport. For seasoned veterans or those just starting out, this class will cover the latest techniques and tools for humane animal handling and capture with a strong emphasis in safety for the worker and the animals involved.
öCustomer Service with a Smile! Creating a customer service friendly organization (even when we’re the bearer of bad news!) helps your agency promote the good work that you’re doing and create a positive atmosphere for the staff, the public and the critters.
£ How to be a better boss…how to be a better employee. We’ve heard all the chatter and self help gurus on what it takes to play well with others, not run with scissors and generally be nice to one another….or have we?
£ Change, change, change….How to stabilize your workforce! From the initial interview to the training process, how do we find ‘good’ people to do our great work and have them STAY!
£ Can you say Pandemic? –if you lost 50% of your workforce due to a flu pandemic, what would you do? Disaster preparedness and the animal shelter – are you ready?
£ Officer Safety in the Field. This workshop overviews how to stay safe in the field from aggressive interactions (both human and animal); basic animal behavior; and overview of equipment to help keep you safe.
£ Move Over Rover! Cats take top place normally held by Spot! With an estimated 88 million cats in American households, cats now outnumber those faithful canine companions who come in second at a whopping 73.9 million.
£ Just the facts, ‘mam. How do we decipher those definitions and fine tune them into an operating philosophy that works for both you and YOUR community.
£ Do you have the “Board Flu?” Do you have board members acting out; behaving ‘naughty’ at meetings; falling asleep at the wheel or on a heavy dose of executive director’itis; (aka as ‘bobble-heads’) and wearing multiple hats of volunteer dog walker and board member and routinely forgetting which hat is on.
£ Should you Un-learn your Agency? Imagine what it would be like to step inside your agency while outside the box, bringing in FRESH ideas and perspectives while motivating others to do the same.
£ Stop the bleeding! Hide the knives! If the ‘injuries’ you are sustaining are self-inflicted wounds, how to identify what is ‘hurting’ your agency and hide the knives from those who might inflict you harm.
£ Strategic Planning for the time impaired. This course offers a ‘condensed’ version that you can take back and implement with your board and management staff.